Payment Terms & Policies
PAYMENT TERMS
In order to reserve, a deposit of 40% of the total holiday rental cost is required. No contract with us will exist until we receive this amount in full, the booking contract is duly filled in, signed, and the booking is confirmed to you by email.
The remaining balance is due to be paid no later than 30 days prior to the start of your stay with us. If you are booking within 30 days of the start of your stay, full payment of the total rental cost is required.
If the balance is not received by us by the due date, we shall be entitled to cancel the booking without prejudice to our claim for cancellation charges.
PAYMENT METHODS
Bank transfer
Credit/debit card (fees may apply, please inquire)
CANCELLATION POLICY
Should you need to cancel all or part of your reservation, please bear the following in mind:
All cancellations must be sent to us by the signatory of the booking contract by email.
If cancelling earlier than 90 days before the check-in date, the booking deposit or other payments made so far will be refunded.
If cancelling later than 90 days before the check-in date, the booking deposit and any other payments paid so far will be retained.
COVID-19 CANCELLATION POLICY
If cancelling later than 90 days before the check-in date and the reason for cancelling is due to a COVID-19 official travel ban between the origin country and Mykonos on the arranged dates of your holidays, we offer the following cancellation option:
Date modification & credit notes (voucher). You may change your booking and visit us on a different date within the following 18 months. All payments paid so far will be retained as credit towards your next booking. Please note that our rates are seasonal and these may vary for your next booking. Should there be any difference, this will be adjusted and paid to us accordingly. Your new dates will be subject to availability.
Please note that an official travel ban does not include any quarantine measures imposed on you by your origin country upon your return.
PROPERTY POLICY
Our property is part of a family-owned residential complex. It’s a joyful place of relaxation, so we kindly ask our guests to be mindful of the Greek summer off hours and your neighbours. Parties are not allowed.
This is a smoke-free environment. If you must smoke, please do so outdoors and use the ashtrays provided.
Our property is best suited for families, couples and small groups of friends who seek a joyful and tranquil place to relax. To this end, on the occasion of groups of friends, we have a minimum age requirement of 30 years. This condition should be met by at least half of the group.